Customer Service Fundamentals
Completed by Sharon L Leopold
September 1, 2024
14 hours (approximately)
Sharon L Leopold's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Concision
- Category: Persistence
- Category: Empathy
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
