Digital Marketing: Customer Engagement Strategy
Completed by Frederick Berry
June 10, 2023
12 hours (approximately)
Frederick Berry's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Analytics
- Category: Data Collection
- Category: Cross-Channel Marketing
- Category: Marketing Communications
- Category: Generative AI
- Category: Digital Marketing
- Category: Marketing Strategies
- Category: Digital Brand Strategy
- Category: Digital Media Strategy
- Category: Content Marketing
- Category: Social Media Marketing
- Category: Digital Advertising
