Introduction to Customer Service
Completed by Princess Omolola Kayode
March 19, 2026
18 hours (approximately)
Princess Omolola Kayode's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Support
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Communication
- Category: Problem Solving
- Category: Empathy
- Category: Non-Verbal Communication
- Category: Call Center Experience
- Category: Retail Store Operations
