Customer Service Fundamentals
Completed by Mohamed Sherif Khalil
January 27, 2025
14 hours (approximately)
Mohamed Sherif Khalil's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Service Level
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support

