Lead Management in Salesforce
Completed by Michael Chartrand
April 6, 2026
29 hours (approximately)
Michael Chartrand's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Support
- Category: Sales Prospecting
- Category: Data Import/Export
- Category: Sales Operations
- Category: Prospecting and Qualification
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
