Building Generative AI Capabilities
Completed by Lianna Mirzoyan
January 8, 2025
3 hours (approximately)
Lianna Mirzoyan's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Responsible AI
- Category: AI Product Strategy
- Category: Customer Relationship Management
- Category: Marketing Planning
- Category: Law, Regulation, and Compliance
- Category: Marketing Management
- Category: Competitive Intelligence
- Category: Business Strategy
- Category: AI Enablement
- Category: Data-Driven Marketing
- Category: Organizational Change
- Category: Customer experience strategy (CX)
