Lead Management in Salesforce
Completed by Dasol Shin
January 10, 2026
29 hours (approximately)
Dasol Shin's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Management
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
- Category: Lead Generation
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Enablement
- Category: Sales Support
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Development
