Customer Service Fundamentals
Completed by Wioleta Pizoń
June 30, 2020
14 hours (approximately)
Wioleta Pizoń's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Support
