Lead Management in Salesforce
Completed by Torfun Sae-lee
July 22, 2025
29 hours (approximately)
Torfun Sae-lee's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Sales Support
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
- Category: Data Import/Export
- Category: Sales Pipelines
- Category: Data Entry
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Prospecting and Qualification
