Building AI Powered Chatbots Without Programming
Completed by Sadia Naqeeb
February 11, 2026
14 hours (approximately)
Sadia Naqeeb's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: Customer Service
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: No-Code Development
- Category: Generative AI Agents
- Category: Context Management
- Category: Customer experience improvement
- Category: Generative AI
- Category: AI Personalization
- Category: Self Service Technologies
- Category: AI Workflows
- Category: Workflow Management
