Building Trust: Ethics for AI-powered Chatbots
Completed by Lena Bjørnås
August 6, 2026
4 hours (approximately)
Lena Bjørnås's account is verified. Coursera certifies their successful completion of Building Trust: Ethics for AI-powered Chatbots
What you will learn
Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.
Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.
Assess the current state of data privacy, consent, and transparency in modern business AI implementations.
Illustrate the significance of bias and fairness in AI-powered chatbots.
Skills you will gain
- Category: Generative AI Agents
- Category: Self Service Technologies
- Category: ChatGPT
- Category: Responsible AI
- Category: Ethical Standards And Conduct
- Category: AI literacy
- Category: Information Privacy
- Category: Personally Identifiable Information
- Category: Artificial Intelligence
- Category: Accountability
- Category: Business Ethics
- Category: General Data Protection Regulation (GDPR)
