A Organização Centrada na Jornada do Cliente
Completed by Jadson Silva
February 2, 2026
27 hours (approximately)
Jadson Silva's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Product Lifecycle Management
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Experience Design
- Category: Customer Engagement
- Category: Relationship Building
- Category: Customer Analysis
- Category: Key Performance Indicators (KPIs)
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Journey Mapping
- Category: Customer Relationship Building
