Introduction to Customer Service
Completed by Олена Петрівна Бусько
November 27, 2024
18 hours (approximately)
Олена Петрівна Бусько's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Conflict Management
- Category: Customer Support
- Category: Customer Complaint Resolution
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Empathy
- Category: Customer Service
- Category: Problem Solving
- Category: Call Center Experience

