Marketing analytics: Know your customers
Completed by CARLOS RAFAEL GONZALEZ CARRANZA
November 22, 2024
20 hours (approximately)
CARLOS RAFAEL GONZALEZ CARRANZA's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
- Category: Customer Data Management
- Category: Digital Marketing
- Category: Big Data
- Category: Social Media Marketing
- Category: Marketing Analytics
- Category: Predictive Analytics
- Category: Consumer Behaviour
- Category: Customer Engagement
- Category: Customer experience strategy (CX)
- Category: Digital Analysis
- Category: Data Analysis
- Category: Customer Analysis
