Customer Service Fundamentals
Completed by Stanley Alvarez
February 10, 2025
14 hours (approximately)
Stanley Alvarez's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer Service
