Lead Management in Salesforce
Completed by Thi Phuong Thy Nguyen
January 4, 2026
29 hours (approximately)
Thi Phuong Thy Nguyen's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Process
- Category: Sales Development
- Category: Promotions and Campaigns
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Pipelines
- Category: Data Entry
- Category: Campaign Management
- Category: Sales Enablement
- Category: Data Import/Export
