Introduction to Customer Service
Completed by Boushra Hammoud
February 2, 2026
18 hours (approximately)
Boushra Hammoud 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Positivity
- Category: De-escalation Techniques
- Category: Non-Verbal Communication

