Lead Management in Salesforce
Completed by Omar Alloo
December 25, 2025
29 hours (approximately)
Omar Alloo's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Development
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Data Entry
- Category: Sales Pipelines
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Prospecting and Qualification
- Category: Data Import/Export
- Category: Sales Operations
