Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Ang Ngang Lim
October 27, 2024
10 hours (approximately)
Ang Ngang Lim's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Customer Relationship Management
- Category: Customer Insights
- Category: Cost Accounting
- Category: Customer Retention
- Category: Innovation
- Category: Customer Advocacy
- Category: Brand Loyalty
- Category: Customer Analysis
- Category: Customer experience strategy (CX)
- Category: Market Share
- Category: Strategic Marketing
- Category: Organizational Change
