Introduction to Customer Service
Completed by Palina Yaroshyk
June 17, 2025
18 hours (approximately)
Palina Yaroshyk's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Time Management
- Category: Empathy
- Category: Conflict Management
- Category: Greeting Customers
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
