Quality Improvement and Management
Completed by Jack Sayar Gomez Gomez
January 7, 2026
10 hours (approximately)
Jack Sayar Gomez Gomez's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Continuous Improvement Process
- Category: Quality Management Systems
- Category: User Feedback
- Category: Customer experience improvement
- Category: Product Quality (QA/QC)
- Category: Quality Management
- Category: Process Improvement
- Category: Quality Assurance and Control
- Category: Quality Control
- Category: Quality Improvement
- Category: Technical Standard
- Category: Product Improvement
