Lead Management in Salesforce
Completed by Mercedes Soto
October 30, 2025
29 hours (approximately)
Mercedes Soto's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Pipelines
- Category: Data Entry
- Category: Campaign Management
- Category: Sales Management
- Category: Sales Support
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Lead Generation
- Category: Prospecting and Qualification
- Category: Sales Operations
