Introduction to Customer Service
Completed by Jennifer Lee Smith
April 8, 2025
18 hours (approximately)
Jennifer Lee Smith's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Sales
- Category: Conflict Management
- Category: Call Center Experience

