Lead Management in Salesforce
Completed by Angeline Zatezalo
November 11, 2025
29 hours (approximately)
Angeline Zatezalo's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Promotions and Campaigns
- Category: Campaign Management
- Category: Prospecting and Qualification
- Category: Data Entry
- Category: Sales Support
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Prospecting
- Category: Sales Management
- Category: Data Import/Export
- Category: Lead Generation
- Category: Sales Process
