Building AI Powered Chatbots Without Programming
Completed by Sarah Cook
February 21, 2026
14 hours (approximately)
Sarah Cook's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: Self Service Technologies
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: Generative AI Agents
- Category: AI Workflows
- Category: Workflow Management
- Category: Customer Service
- Category: AI Personalization
- Category: WordPress
- Category: Application Deployment
- Category: No-Code Development
- Category: Generative AI
