Introduction to Customer Service
Completed by Nilda Gomez
September 18, 2024
18 hours (approximately)
Nilda Gomez's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Problem Solving
- Category: Communication
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Customer Service

