Lead Management in Salesforce
Completed by Francis Cong Anh Pham
January 20, 2026
29 hours (approximately)
Francis Cong Anh Pham's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Operations
- Category: Data Entry
- Category: Data Import/Export
- Category: Lead Generation
- Category: Sales Pipelines
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Process
