Customer Service Fundamentals
Completed by Usama Iftikhar
June 26, 2020
14 hours (approximately)
Usama Iftikhar's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
