Design Thinking: Discovery Tools
Completed by NGUYEN TRUNG HOA
June 27, 2024
13 hours (approximately)
NGUYEN TRUNG HOA 's account is verified. Coursera certifies their successful completion of Design Thinking: Discovery Tools
What you will learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you will gain
- Category: Customer experience improvement
- Category: Persona Development
- Category: Job Analysis
- Category: Journey Mapping
- Category: Innovation
- Category: Design Thinking
- Category: Consumer Behaviour
- Category: Qualitative Research
- Category: Stakeholder Analysis
- Category: Stakeholder Engagement
- Category: Human Centered Design
- Category: Interviewing Skills
