Customer Service Fundamentals
Completed by Oluwatobi Oladoyinbo
August 29, 2020
14 hours (approximately)
Oluwatobi Oladoyinbo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Problem Solving
- Category: Service Level
