A Organização Centrada na Jornada do Cliente
Completed by Maria de Lurdes Duarte
October 17, 2024
27 hours (approximately)
Maria de Lurdes Duarte's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Rapport Building
- Category: Product Management
- Category: Solution Delivery
- Category: Customer Success Management
- Category: Customer Engagement
- Category: Relationship Building
- Category: Key Performance Indicators (KPIs)
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Performance Measurement
- Category: Customer Analysis
- Category: Agile Methodology
