A Organização Centrada na Jornada do Cliente
Completed by Maria de Lurdes Duarte
October 17, 2024
27 hours (approximately)
Maria de Lurdes Duarte's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Value Propositions
- Category: Performance Measurement
- Category: Experience Design
- Category: Product Lifecycle Management
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Customer Engagement
- Category: Process Design
- Category: Key Performance Indicators (KPIs)
- Category: Customer experience strategy (CX)
- Category: Relationship Building
- Category: Customer Analysis
