A Organização Centrada na Jornada do Cliente
Completed by Maria de Lurdes Duarte
October 17, 2024
27 hours (approximately)
Maria de Lurdes Duarte's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Customer Insights
- Category: Relationship Building
- Category: Customer Relationship Building
- Category: Performance Measurement
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Customer Engagement
- Category: Value Propositions
- Category: Rapport Building
- Category: Product Management
