Customer Service Fundamentals
Completed by Jessica Uruakpa
December 9, 2025
14 hours (approximately)
Jessica Uruakpa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Engagement
- Category: Customer Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
