Customer Service Fundamentals
Completed by Joshua Johnston
September 11, 2024
14 hours (approximately)
Joshua Johnston's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
