Customer Service Fundamentals
Completed by Frederick Baldwin
September 15, 2023
14 hours (approximately)
Frederick Baldwin's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer Service
