Customer Service Fundamentals
Completed by Frederick Baldwin
September 15, 2023
14 hours (approximately)
Frederick Baldwin's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Help Desk Support
- Category: Telephone Skills
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
