Lead Management in Salesforce
Completed by Shayla Pitts
November 26, 2025
29 hours (approximately)
Shayla Pitts's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Lead Generation
- Category: Sales Process
- Category: Sales Development
- Category: Promotions and Campaigns
- Category: Sales Support
- Category: Sales Management
- Category: Sales Operations
- Category: Data Import/Export
- Category: Sales Enablement
- Category: Prospecting and Qualification
- Category: Data Entry
- Category: Sales Pipelines
