Introduction to Customer Service
Completed by Ruchi Ruchi
March 25, 2026
18 hours (approximately)
Ruchi Ruchi's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Problem Solving
- Category: Communication
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Customer Service

