Opportunity Management in Salesforce
Completed by Shelby Ternes
March 30, 2026
25 hours (approximately)
Shelby Ternes's account is verified. Coursera certifies their successful completion of Opportunity Management in Salesforce
What you will learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you will gain
- Category: Order Entry
- Category: Order Processing
- Category: Kanban Principles
- Category: Contract Management
- Category: Sales Pipelines
- Category: Sales Operations
- Category: Sales Support
- Category: Order Management
- Category: Order Management Systems
- Category: Request For Quotation (RFQ)
- Category: Closing (Sales)
- Category: Product Assortment
