Quality Improvement and Management
Completed by Jeanne Callaghan
May 14, 2025
11 hours (approximately)
Jeanne Callaghan's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Statistical Process Controls
- Category: Quality Improvement
- Category: Continuous Quality Improvement (CQI)
- Category: User Feedback
- Category: Product Improvement
- Category: Quality Management Systems
- Category: Service Improvement
- Category: Quality Control
- Category: Technical Standard
- Category: Constructive Feedback
- Category: Quality Monitoring
- Category: Quality Assessment
