Introduction to Customer Service
Completed by Geraldo David Garcia Bravo
December 31, 2023
18 hours (approximately)
Geraldo David Garcia Bravo's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Service
- Category: Time Management
- Category: Empathy
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: De-escalation Techniques
