Introduction to Customer Service
Completed by Geraldo David Garcia Bravo
December 31, 2023
18 hours (approximately)
Geraldo David Garcia Bravo's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Transaction Processing
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Positivity

