Introduction to Microsoft Dynamics 365
Completed by Kanupriya Dalal
April 23, 2026
10 hours (approximately)
Kanupriya Dalal's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Microsoft Teams
- Category: Scheduling
- Category: Customer Service
- Category: Power BI
- Category: Prospecting and Qualification
- Category: Customer Insights
- Category: Order Management
- Category: Sales Process
- Category: Sales Management
- Category: Sales Pipelines
- Category: Customer Relationship Management
- Category: Sales Operations

