Opportunity Management in Salesforce
Completed by Colleen Shannon Lehane
September 8, 2025
25 hours (approximately)
Colleen Shannon Lehane's account is verified. Coursera certifies their successful completion of Opportunity Management in Salesforce
What you will learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you will gain
- Category: Order Management Systems
- Category: Product Lining
- Category: Product Assortment
- Category: Closing (Sales)
- Category: Request For Quotation (RFQ)
- Category: Sales Operations
- Category: Order Entry
- Category: Kanban Principles
- Category: Contract Management
- Category: Sales Process
- Category: Order Processing
- Category: Sales Pipelines
