Introduction to Customer Service
Completed by VICTOR OMEKOAYOTL HERNANDEZ CASTELLANOS
April 29, 2025
18 hours (approximately)
VICTOR OMEKOAYOTL HERNANDEZ CASTELLANOS's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Problem Solving
- Category: Communication
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Call Center Experience
- Category: Empathy
- Category: Customer Service
