Call Center Customer Service
Completed by Olivia Nwaze
December 15, 2025
19 hours (approximately)
Olivia Nwaze's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Inquiries
- Category: Teamwork
- Category: Inbound Calls
- Category: Problem Solving
- Category: Telephone Skills
- Category: Communication
- Category: De-escalation Techniques
- Category: Personal Development
- Category: Greeting Customers
- Category: Data Entry
- Category: Collaboration

