Lead Management in Salesforce
Completed by Narmatha Kumaravelu
March 8, 2025
29 hours (approximately)
Narmatha Kumaravelu's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Prospecting
- Category: Sales Support
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Prospecting and Qualification
- Category: Data Import/Export
- Category: Sales Operations
- Category: Lead Generation
- Category: Sales Pipelines
