Technical Diagnostics and Troubleshooting Techniques
Completed by Jose Santos
January 14, 2026
20 hours (approximately)
Jose Santos's account is verified. Coursera certifies their successful completion of Technical Diagnostics and Troubleshooting Techniques
What you will learn
Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems
Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments
Master diagnostic tools for efficient problem-solving in system maintenance, upgrades, network connectivity, software setup, and security
Skills you will gain
- Category: Computer Hardware
- Category: Network Monitoring
- Category: Operating Systems
- Category: Network Performance Management
- Category: Microsoft Windows
- Category: Problem Management
- Category: Mac OS
- Category: Hardware Troubleshooting
- Category: Technical Support
- Category: Generative AI
- Category: Network Troubleshooting
- Category: Technical Communication
