Quality Improvement and Management
Completed by Shamshad Ali
October 18, 2025
10 hours (approximately)
Shamshad Ali's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Service Improvement
- Category: Continuous Quality Improvement (CQI)
- Category: User Feedback
- Category: Product Improvement
- Category: Statistical Process Controls
- Category: Continuous Improvement Process
- Category: Quality Management Systems
- Category: Quality Control
- Category: Quality Assessment
- Category: Quality Management
- Category: Quality Monitoring
- Category: Technical Standard
