Customer Service Fundamentals
Completed by Jack Warren
March 28, 2026
14 hours (approximately)
Jack Warren's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Service Level
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support

