服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
Completed by Chi Feng Kao
December 24, 2023
13 hours (approximately)
Chi Feng Kao's account is verified. Coursera certifies their successful completion of 服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
Skills you will gain
- Category: Service Management
- Category: Operations
- Category: Business Modeling
- Category: Experience Design
- Category: Innovation
- Category: Service Improvement
- Category: Journey Mapping
- Category: Product Strategy
- Category: Customer Insights
- Category: Financial Services
- Category: Customer experience improvement
- Category: Service Design
